Facebook Marketplace: Social media platform Meta Platforms is continuously adding new features of Artificial Intelligence to its platform. In this series, now a new AI feature is being introduced for Facebook Marketplace which can make the buying and selling process easier than before. With the help of this feature, the frequently asked question by buyers is Is this still available? Now he himself will be able to get answers through AI.
Automatic answers to frequently asked questions
In fact, whenever a person shows interest in a product on Marketplace, the first thing he often asks is whether the product is still available or not. In such a situation, sellers have to answer the same questions again and again.
Now with the help of Meta AI this work will become easier. Sellers can create automatic replies with the help of AI when buyers inquire about availability. This response will be generated based on the information provided in the listing such as product description, price, availability and pick-up location.
The answer will be ready at the time of listing.
According to Meta, sellers can preview these auto-reply messages while creating the listing and make changes if needed. For example, AI might generate a response like this: “Yes, this item is currently available. Want to know more about it?”
This will save time for sellers and buyers will also get instant information about whether the product they are interested in is currently available for sale or not.
AI will give information even after seeing the photo
The special thing about the new feature is that AI can help in filling some important information about a product by looking at its picture. Not only this, one can also suggest the possible price by looking at similar items being sold nearby. This will make it easier for new sellers to set the right price.
Buyers will see seller’s information
Changes are also being made in the platform for buyers. A short summary of a seller’s profile on Marketplace will now appear at the top. In this, you will get information about how long that person has been active on Facebook, how many friends he has and how his activity has been on Marketplace.
It will also be visible what kind of goods he usually sells and what kind of rating he has received from other users. This will make it easier for buyers to trust a seller.
Shipping and order tracking facility for sellers
Meta also noted that businesses and sellers can reach more people by adding shipping options to their listings. Apart from this, they will be able to create pre-paid shipping labels and track the order status through a dashboard. These AI features coming to Facebook Marketplace are considered a big step towards making the buying and selling experience faster, easier and more reliable.
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