IndiGo refunds stuck? All about aviation ministry’s 24×7 control room—over 13,000 complaints resolved thus far
The Ministry of Civil Aviation (MoCA) on Sunday announced that its 24×7 Passenger Assistance Control Room (PACR), which was set up earlier this month to monitor and address issues faced by passengers in real-time, had resolved more than 13,000 grievances since becoming operational. The update comes at a time when hundreds of IndiGo passengers, who…