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Tag: Passenger Assistance Control Room

Indian airlines cancel 278 international flights amid Middle East tensions, govt asks passengers to ‘keep a close watch’

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Domestic carriers are set to operate 96 flights to and from the Middle East on Friday, while 278 international services have been canceled for the day, the government said amid the ongoing regional conflict. Flight operations have been disrupted due to airspace restrictions and closures. Some airlines have resumed limited services to and from the…

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IndiGo refunds stuck? All about aviation ministry’s 24×7 control room—over 13,000 complaints resolved thus far

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The Ministry of Civil Aviation (MoCA) on Sunday announced that its 24×7 Passenger Assistance Control Room (PACR), which was set up earlier this month to monitor and address issues faced by passengers in real-time, had resolved more than 13,000 grievances since becoming operational. The update comes at a time when hundreds of IndiGo passengers, who…

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